Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account information (name, email, password)
  • Marketplace and listing content you create
  • Payment information (processed securely via Stripe)
  • Communications with our support team

We also automatically collect usage data, device information, and cookies when you use the Service.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve the Service
  • Process payments and send billing communications
  • Send product updates and support messages
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share data with third parties only to operate the Service, including payment processors (Stripe), cloud infrastructure providers, and analytics services. All third parties are bound by confidentiality obligations.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no system is completely secure and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect Service functionality.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@marketplaceos.com

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we delete personal data within 90 days, except where retention is required by law.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice in the Service. Continued use after changes constitutes acceptance.

10. Contact

For privacy questions, contact us at privacy@marketplaceos.com

Also see our Terms of Service